Sonder Welcome
Sonder is a hospitality company that combines the best of hotels with the feel of a private apartment. They provide short and long term accommodations with 24/7 digital support support in 39 cities worldwide.
Sonder needed a comprehensive welcome package that would work in lieu of a formal concierge experience, the welcome package needed to provide all necessary information for the guest upon entering the space. We worked with Sonder to develop the concept of a welcome moment where guests dropped bags and hung up coats while orienting themselves with the Sonder.
Project Role
Industrial Design
Manufacturing Coordination
Central to enabling this welcome moment was the development of hardware that would provide guests the hardware to unburden themselves while informing them of the top level information they would need to make their stay enjoyable.
Key Features
The Sonder welcome shelf needed to provide a space to:
inform guests of room info
accommodate keys
present guest arrival gifts
serve as a space for pause while arriving and departing
The shelf featured featured a slotted card holder set at a distance to create a specific angle for ease of read, a shelf space for room keys, and hooks for umbrellas and coats.
Catchall area for room keys, wallets and sunglasses
Head height mirror
I provided Industrial Design for the welcome Hardware, as well as materials sourcing, vendor sourcing, prototyping, and manufacturing coordination for this hardware for all of the collateral items in the rooms.
Project Team:
David Zacher - Industrial Design / Structural Package Design / Manufacturing Coordination
Amanda Sim - Graphic Design and Branding